Now delivering to Alberta — bulk orders only.   Call 250-878-8753 or email Mark@firewood247.ca for a quote.
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Terms & Conditions

A legal disclaimer

The information provided here serves as a general overview and should not be construed as legal advice. Each business has unique needs, and thus, it is crucial to tailor your Terms & Conditions accordingly. We highly recommend consulting with a legal professional to establish the terms that govern your relationship with customers and ensure compliance with applicable laws.

Terms & Conditions - the basics

Terms and Conditions (T&C) are legally binding agreements between Firewood 24/7 and its customers. These terms delineate the rights and responsibilities of both parties during transactions for firewood delivery and related services. Establishing clear T&C helps protect both the business and the customer by setting expectations regarding service quality, payment, and delivery.

What to include in the T&C document

Typically, T&C for a firewood supplier should address the following: eligibility to order firewood, accepted payment methods, delivery policies, conditions of service, warranty disclaimers, and customer responsibilities. Additionally, it may include provisions for changes to service offerings and the company’s rights to modify terms as necessary. For in-depth assistance, consider consulting a legal expert to draft a comprehensive T&C document.

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250-878-8753

990 Leathead Rd, Kelowna BC

V1X 2J8

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Firewood 24/7 — Terms & Conditions

Effective Date: June 2026

These Terms & Conditions outline the rules, responsibilities, and expectations for all customers purchasing products or services from Firewood 24/7. By placing an order, you agree to the terms below.

1. Orders & Availability

2. Payment Terms

3. Delivery Policy

Firewood 24/7 — Shipping & Delivery Policy

Effective Date: June 2026

Delivery Areas

We deliver across the Okanagan. Bulk order deliveries are now available to Alberta. Contact us for availability outside these areas.

Delivery Fees

Fees are based on distance and order size. Contact us for a quote: 250-878-8753 or Mark@firewood247.ca.

Delivery Scheduling

Delivery dates are arranged directly with you after payment is confirmed.

Customer Responsibilities

Please ensure a safe, accessible drop-off location is available. Firewood 24/7 is not responsible for delays caused by inaccessible areas or inaccurate delivery information.

Firewood 24/7 — Privacy Policy

Effective Date: June 2026

Information We Collect

When you contact us or place an order, we may collect your name, phone number, email address, and delivery address.

How We Use Your Information

Your information is used solely to process orders, arrange delivery, and respond to inquiries. We do not sell or share your personal information with third parties.

Communications

By contacting us, you consent to receiving order confirmations and delivery updates via phone, email, or text message.

Data Storage

Your information is stored securely and retained only as long as necessary to fulfill your order or as required by law.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us.

Contact Us

250-878-8753
Mark@firewood247.ca
firewood247.ca