Firewood 24/7 — Terms & Conditions
Effective Date: June 2026
These Terms & Conditions outline the rules, responsibilities, and expectations for all customers purchasing products or services from Firewood 24/7. By placing an order, you agree to the terms below.
1. Orders & Availability
- All orders are subject to product availability.
- Firewood 24/7 reserves the right to adjust or cancel orders if stock is limited or unavailable.
- Prices may change without notice, but confirmed orders will not be altered.
2. Payment Terms
- Payment is due at checkout or upon delivery, depending on the method selected.
- Accepted payment methods: e-transfer, cash, or approved digital payment options.
- Orders must be paid in full before or at the time of delivery unless otherwise agreed.
3. Delivery Policy
- Delivery fees are based on distance or zone, please contact us for a quote.
- Customers must provide accurate delivery instructions and ensure safe, accessible drop-off locations.
- Firewood 24/7 is not responsible for obstacles, unsafe terrain, or inaccessible areas that prevent delivery.
Firewood 24/7 — Shipping & Delivery Policy
Effective Date: June 2026
Delivery Areas
We deliver across the Okanagan. Bulk order deliveries are now available to Alberta. Contact us for availability outside these areas.
Delivery Fees
Fees are based on distance and order size. Contact us for a quote: 250-878-8753 or Mark@firewood247.ca.
Delivery Scheduling
Delivery dates are arranged directly with you after payment is confirmed.
Customer Responsibilities
Please ensure a safe, accessible drop-off location is available. Firewood 24/7 is not responsible for delays caused by inaccessible areas or inaccurate delivery information.
Firewood 24/7 — Privacy Policy
Effective Date: June 2026
Information We Collect
When you contact us or place an order, we may collect your name, phone number, email address, and delivery address.
How We Use Your Information
Your information is used solely to process orders, arrange delivery, and respond to inquiries. We do not sell or share your personal information with third parties.
Communications
By contacting us, you consent to receiving order confirmations and delivery updates via phone, email, or text message.
Data Storage
Your information is stored securely and retained only as long as necessary to fulfill your order or as required by law.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us.
Contact Us
250-878-8753
Mark@firewood247.ca
firewood247.ca